Restaurant Systems Maintenance

Veterans serving industry since 1985

FROM ROOFTOP TO 
FLOOR

We’ve Got You Covered!

Restaurant Equipment Automation and Facility Management

RSM Atlanta applies the latest technology to automate facility management for your restaurant equipment.

This Planned Maintenance Program documents repair history, warranty claims, and logs the health status of equipment.

This plan includes:

  • Regular inspections and filters service
  • Photo documentation
  • Remote diagnostic support
  • Help desk support
  • Factory warranty management and claims processing
  • Cost of smart sensors
  • Equipment inventory and replacement cost
  • Parts procurement assistance

Benefits:

Peace of Mind

Our service ensures your equipment is well-maintained and worry-free.

Reduced Downtime

Keep your operations running smoothly with fewer interruptions.

Cost Savings:

Save money with proactive maintenance and fair-priced parts.

Streamlined Communication

Enjoy easy, efficient communication for quick support.

Transparency

Benefit from clear procedures and real-time equipment monitoring.

24/7 Support

Get access to round-the-clock technical support whenever you need it.

Expert Technicians

Rely on our skilled technicians to handle even the most complex issues.

Custom Maintenance Plans

Tailored service packages designed to meet your unique business needs.

Key Features

Monitor Maintenance

We can track the performance of your equipment to identify potential issues before they become serious.

Filter Service

Prevent problems by protecting your equipment. With our filter service, we can prolong the life of your equipment with filter changes.

Warranty Claims Handling

Our experts manage your warranty claims, saving you time and maximizing your equipment investment.

Efficient Parts Procurement

We handle replacement part orders, ensuring your equipment is always ready without delays or searching.

Vendor Coordination

We manage vendor collaboration, ensuring seamless service for your restaurant, so you don't have to handle multiple contacts.

Photo Documentation

Photo Documentation helps track equipment performance, identify potential issues early, and support warranty or insurance claims.

Remote Diagnostic

Automated monitoring enables technicians to diagnose equipment issues remotely, reducing visits and ensuring quick resolution.

Customer Portal

Access manuals, submit service requests, view invoices, generate reports, receive estimates, and pay for services all in one convenient online portal.

Service Call Coordination

If we're unavailable, we manage service calls to minimize downtime and ensure uninterrupted operations.

Live Technical Support

Our technicians offer remote support for simple equipment issues via phone, email, or text, in addition to in-person service calls.

Plans

Membership
Features
Hostess
Plan
Server
Plan
Chef
Plan
Concierge
Plan
Monthly service includes: cost of smart sensors and planned maintenance $100 $200 $400 $800
Setup fee includes: initial inventory, documentation, site survey, and installation of smart sensors $750 $1250 $3000 $4000
Number of equipment sensors included 5 10 25 50
Planned maintenance visits per year 1 2 4 8
Inspections, photo documentation, filter service, and minor maintenance
Support services include: manuals, remote diagnostic, live technical support
Parts procurement assistance
Includes HVACR except ladder work
Rooftop and high ceiling work